What are Virtual Visits and how do they work?
SCI’s new technology connects a qualified inspector to the insured’s cell phone to perform an virtual loss control inspection walk-through.
The inspector and the insured set an appointment. A link is sent to the insured to click from their cell phone at the appointed date and time. Once activated by both parties, the inspector sees the insured’s camera view from their computer on the SCI platform.
After an initial interview, the insured is directed to carry their cell phone inside and outside of the building. Pictures are taken by the inspector from his or her computer and uploaded directly into SCI’s platform.
The link cannot be re-used without the consent of both parties. The inspector cannot see anything on the insured’s phone except the camera view.